Digital Healthcare Council Welcomes Government’s 10 Year Health Plan for England
For Immediate Release
3 July 2025
The Digital Healthcare Council today welcomes the Government's ambitious 10-Year Health Plan for England, particularly its commitment to transforming healthcare delivery through digital innovation and neighbourhood-based care.
Supporting the Digital-First Vision
The DHC endorses the plan's "analogue to digital" shift, recognising it as essential for creating a modern, efficient healthcare system. This represents a significant step toward the digital-first NHS that patients deserve.
Our members are already demonstrating digital capabilities at scale. For example, Livi has pioneered digital-first GP consultations and supporting NHS primary care at scale by supporting one third of ICSs to reduce administration through digital offload and working with 140 Primary Care Networks to scale Enhanced Access and deliver digital care—directly aligning with the plan’s vision. These proven solutions are ready to support the Government's ambitious digital transformation timeline.
Catherine Davies, Director of the Digital Healthcare Council, commented:
"The Government’s commitment to move from an analogue to a fully digital healthcare service is exactly what we've been advocating for. The integration of digital health solutions into neighbourhood services represents a significant opportunity to fundamentally improve health outcomes. We're particularly excited about the potential for AI and data analytics to support early intervention and personalised care planning. The Council looks forward to working with the Government, NHS England, and local health systems to ensure this digital transformation delivers for patients and communities’.
Neighbourhood Health Services: A Digital Opportunity
The introduction of Neighbourhood Health Services across the country creates significant opportunities for digital health solutions. These multi-disciplinary teams, operating 12 hours a day, six days a week, will be ideally positioned to implement integrated digital care pathways that connect patients, practitioners, and systems seamlessly.
Digital Healthcare Council members are already delivering solutions that could underpin these neighbourhood services. TeleTracking's healthcare operations platform optimises patient flow and resource management across care settings, increasing system productivity and enabling the efficient coordination that neighbourhood teams will require.
HealthNet Homecare manages over 230,000 chronic disease patients across the UK & NI, and their AI platform (AdherePredict), which predicts the risk of non-adherence with a best-in-class accuracy of 92%, can scale community-based interventions (which are already delivering £264M in value to the NHS annually) by many fold, drive further cost savings for the UK health economy through reduced medicines wastage, and ease NHS pressures while supporting more chronic disease patients at home.
Dr Fox's online pharmacy services demonstrate how an online doctor and pharmacy can provide healthcare solutions through online consultations, digital prescribing and medication delivery.
Key Digital Priorities for Implementation
The Digital Healthcare Council identifies several critical areas for successful implementation:
Infrastructure Investment: The digital transformation requires sustained investment in robust digital infrastructure, cybersecurity, and interoperability standards to ensure seamless data sharing across neighbourhood teams.
Workforce Development: Training healthcare professionals to effectively use new digital tools will be essential. The DHC is ready to support workforce development initiatives that bridge the digital skills gap.
Patient-Centred Design: Digital solutions must be designed with patients at the centre, ensuring accessibility for all demographics and digital literacy levels, particularly for the 95% of people with complex needs who will receive personalised care plans by 2027.
Supporting Prevention Through Digital Innovation
The plan's third pillar - the shift from "sickness to prevention" - aligns perfectly with the DHC's vision for predictive analytics, AI-powered early detection, and personalised health monitoring. Digital tools can transform how we identify health risks, monitor chronic conditions, and prevent hospital admissions.
Our members are already leading this preventive approach. Preventx is the UK’s leading provider of remote sexual health screening and treatment services, demonstrating how digital-first testing can reach populations who might otherwise not access care - a model that could be expanded across preventive health screening.
HBSUK’s digital outpatients platform optimises patient care by reducing unnecessary in-person visits and first outpatient appointments by up to 50%. This ensures patients receive the right care, first time, minimising lost time and unnecessary clinic and diagnostic appointments, proving the effectiveness of the neighbourhood service model.
Holly Health's digital lifestyle coaching platform, partnered with over 200 GP practices, shows how personalised behaviour change support can prevent disease progression - users experience an average 23% reduction in anxiety, 19% improvement in energy levels, and 32% drop in GP appointments in frequent attenders.
Cemplicity's patient reported measures platform enables real-time measurement of health state, from the patient's perspective, through an entire health journey. Understanding a patient from the beginning enables exactly the kind of joined-up preventative care that neighbourhood teams will deliver as evidenced by their transformative work in NHS Sussex.
Lilli's lifestyle monitoring technology enables people to live independently at home by providing carers with real-time insights into daily activities and early warning signs of health decline, providing essential capabilities for neighbourhood teams' preventive 'care at home' approach. When deployed in homes of service users, Lilli can support accelerated hospital discharge by up to 16 days (as evidenced in Nottingham), enable care to be more targeted to individual needs and will provide essential insights to proactively prevent health decline and hospital readmission. Economic analysis predicts Lilli could free up over 2 million bed days and save £4bn for NHS and social care by 2035 if deployed nationally.
Commitment to Partnership
The Digital Healthcare Council commits to:
Working with the Government and NHS England to develop digital standards and best practices for neighbourhood health services
Supporting the development of interoperable digital systems that enable seamless care coordination
Advocating for patient data rights and privacy protection throughout the digital transformation
Facilitating knowledge sharing between digital health innovators and healthcare providers
Tom Davies, UK Medical Director for Livi, commented “We welcome the ambition and vigour that has been set out in the NHS 10-year plan especially its commitment to embracing digital transformation. At Livi, we’ve already seen the positive impact of giving patients a digital front door to healthcare—providing faster, more accessible care through our innovative technology and care delivery. We are proud to support the Digital Healthcare Council and its intent to raise the profile of digital solutions, champion funding, and foster collaboration across the sector. Like every member, we are open and ready for dialogue with the government to help turn these ambitions into a reality for patients and the NHS alike”.
Looking Forward
This plan provides the foundation for a healthcare system that harnesses technology to deliver care closer to home, prevent illness before it starts, and put patients in control of their health journey. The Digital Healthcare Council is ready to support the implementation of these crucial reforms and ensure that digital innovation serves every community across the country.
The successful delivery of this plan will require sustained commitment, adequate funding, and close collaboration between government, healthcare providers, technology innovators, and patient groups. The Digital Healthcare Council looks forward to playing its part in making this vision a reality.
About the Digital Healthcare Council
The Digital Healthcare Council is a leading UK community championing the transformation of health and care through digital innovation. We work with government, healthcare providers and purchasers, technology companies, and patient groups to accelerate the adoption of digital solutions that improve health outcomes, reduce costs, and enhance patient experience.
Notes to Editors:
The NHS 10-Year Health Plan was launched by the Government on 3 July 2025
The plan aims to deliver three key shifts: hospital to community, analogue to digital, and sickness to prevention
Neighbourhood Health Services will operate 12 hours a day, six days a week, providing integrated care teams
By 2035, the majority of outpatient care will take place outside hospitals
The plan includes commitments to train thousands more GPs and implement AI tools to save clinical time